GPIT’s server room (data center) maintenance service keeps your infrastructure running reliably, extends equipment life and minimises the risk of business disruption.
Problems businesses often face
- The server room runs non-stop but has no regular inspection schedule – faults are only found once something has already gone down.
- UPS, batteries, precision air conditioning and fire-suppression systems are past their maintenance dates, with their condition unknown.
- No dedicated data center infrastructure team, with heavy reliance on scattered vendors.
- No reports and no data to plan upgrades and budgets.
Scope of work
- IT equipment: cleaning and fault-checking servers, switches, storage devices and the cabling system.
- Electrical systems: maintenance of UPS, batteries, power distribution units (PDU), load-balancing ATS systems and lightning protection.
- Cooling systems: checking precision air conditioners (PAC), temperature & humidity, and recommending optimisations.
- Safety & security: checking fire suppression (FM200), cameras and access control.
- Environmental monitoring: temperature, humidity and water-leak sensors; configuring alerts.
Delivery process
- Survey & assessment of the current state – build an equipment inventory and assess risks.
- Propose a maintenance package – frequency (monthly/quarterly), items, SLA, quote.
- Sign the contract & NDA – a commitment to protect data and systems.
- Scheduled maintenance – carried out against a standard checklist, with a report each time.
- 24/7 incident support – received by hotline / email, with a technician dispatched to resolve it.
- Reporting & upgrade advice – regular reports and recommendations to replace equipment before it fails.
Service commitment (SLA)
- Online and on-site support 24/7, including holidays.
- Certified engineers (VMware VCP-DCV, Cisco CCNP, CEH…), with standard processes & tools.
- Weekly reports on incidents or any suspicious logs.
- A non-disclosure agreement (NDA) – client data always stays safe and private.
- A 12-month warranty on installation and replacement work.
Frequently asked questions
Does GPIT maintain server rooms outside Ho Chi Minh City?
Yes. GPIT has worked in Binh Duong, Long An, Ba Ria – Vung Tau and nearby industrial parks.
How is the cost calculated?
Based on the number & type of equipment, maintenance frequency and SLA level. Contact us for a quote after a site survey.
Is there emergency support during an incident?
Yes. Call the hotline +84 945 886 818 – a technician will respond and resolve it per the SLA.
Get a survey & quote for server room maintenance
Leave your details or call +84 945 886 818 – GPIT responds within the working day.
