Scope of application
Applies to all customers who buy directly at the GPIT office or online via the website https://gpit.vn or the Fanpage Giaiphapitpage and require delivery.
Delivery time
- Delivery takes 1–7 days depending on the shipping distance.
- In some cases beyond our control, GPIT may deliver late due to force-majeure conditions such as bad weather, poor traffic conditions, vehicle breakdown en route, or problems during dispatch.
- While waiting for your order, if you have any questions about the shipment, please contact the hotline +84 945 886 818 (Zalo) for GPIT support.
Responsibility for goods during transport
- The delivery service designated by GPIT is responsible for the goods and for risks such as loss or damage throughout transport from GPIT to you.
- You are responsible for inspecting the goods on receipt. If you find the goods damaged, scratched, broken, dented, or the wrong item, sign to confirm the condition of the goods with the delivery staff and notify GPIT customer care immediately on the hotline.
- Once you have signed for the goods without noting or raising any issue, GPIT is not responsible for later exchange or return requests due to damage, scratches, breakage, dents, wrong items, and so on.
- If the delivery service is designated and chosen by you, you are responsible for the goods and for risks such as loss or damage throughout transport from GPIT to you. You will be responsible for the shipping fees and any related losses.
Commitment
GPIT commits to delivering to all provinces and cities nationwide. We also partner with professional, reputable freight carriers on the market to ensure goods are delivered safely and on time.
